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| Introduction
: -
Quality Manual is
maintained for Quality Control of our fittings & components and every
steps of manufacturing starting from purchasing of raw materials to
conversion of the same to finished products and ultimately made ready for
delivery. If any fault is found can be eliminated at that stage
and ultimately quality products are produced. We follow the System of
Quality Control as per RDSO, Lucknow, specification ETI/OHE/49(9/95), Slip
No. A & C, 1 & 2 (4/2000) which is almost equivalent to ISO 9000
System. If system is good naturally the products manufactured following
that system will be of good quality. We trained our workers accordingly
and made them quality conscious. If at any stage we find any non
rectifiable error we destroy the product and record it. When a product is
manufactured following the strict quality control system the product
produced is up to the desired specification as such we find our products
never rejected by 3rd party inspection and we can be proud of
our product and achieved a Zero Defects stage for last 10 years. (1) AUTHORITY & RESPONSIBILITY : -
(2) QUALITY SYSTEM : - At present we are following the quality system laid down by RDSO's, Lucknow, specification ETI/OHE/49(9/95) & Slip No. A & C, 1 & 2 (4/2000) & strictly follow the Drawing published by RDSO's Lucknow regarding dimension and other physical & Chemical properties.
(3) CONTRACT REVIEW : - Fittings & components (Non - Ferrous) require for Railway Electrification Projects purchased by different Division of Indian Railways for maintainence Works of Electric Locomotive & by several contractors like : -
(4) DOCUMENTS : - At every stage we maintain the documents as per RDSO Circular for acceptance norms like : -
(5) PURCHASE : - Raw materials like copper, Aluminium, Iron, Manganes, Silicon, Nickel which are available in the local market are first tested for purity in our Chemical Laboratory. High tensile fasteners required for assembling our fittings in the line area purchased from the party after 3rd party inspection & these suppliers are approved by Central Organisation & Railway Electrification , Allahabad. (6) PRODUCTION, IDENTIFICATION & TESTING : - We follow the Drawing No. as supplied by RDSO, Lucknow and engraved the Railway identification mark on the fittings and also maintain the lot number on each fittings. If there is any failure of the fittings the lot can be identified at later stage and can be destroyed if there is any failure of the product. We keep our each lot of fittings in a separate container to avoid mixing of different lots in such a way that anybody can segregate the good products from defective products. Each product undergo following testing procedures like visual, chemical, physical, D. P. Test etc. and each products being checked by different gauges for dimensional check up. For any product is failed in gauge is segregated at different steps and if the defect is non rectifiable test it is destroyed. W also use different measuring instruments to measure temperature rise test so that the product can withstand the pressure of impact in the line. (7) INSPECTION & TESTING : - Inspection of the components are carried out at every steps by our internal inspectors and record the dimension and other norms for acceptance test. Then the materials are offered for 3rd party inspection like Rail India Technical & Economic Services & Railway inspection Engineer & they inspect accordingly to the norms of acceptance as mentioned above. (8) CALIBRATION OF TESTING EQUIPMENTS AND MEASURING INSTRUMENTS : - Our testing equipments and measuring instruments are being calibrated every year by a firm like M/s. Lab Test Services, Shantiniketan, 1 Baroda Avenue Extn., Calcutta - 700 084, who obtained certification of ISO 9002 from Lloyd's Register Quality Assurance. (9) HANDLING, SERVICING, PACKING & DELIVERY : - After satisfactory testing results of each components as per the acceptance norms, lot Nos. are marked on each fittings with identification mark then packed in gunny bags and offer to 3rd party inspection who seal those gunny bags with lead seal. After satisfactory inspection of Visual, Dimensional, D. P. Test etc. Borings are taken out of components at random from each lot and put in a sealed envelop & the borings are sent to chemical lab of 3rd party for testing. Test bars & components are tested at our works by 3rd party inspecting officials for different acceptable tests procedures. After getting the inspection certificate materials are dispatched to customers by transporter. (10) SERVICING : - We give performance / guarantee certificate for each product. The format of the guarantee certificate is written below : - We hereby certify that the fitting/fittings to be supplied will be exactly as stipulated in your order No. _____ dt. _____ and delivery challan No. ______ dt. ______ . Should this fitting/fittings fail on a/c. of faulty raw materials and /or any manufacturing defect within 18 months from the date of its dispatch or in 12 months from the date of its commissioning whichever is earlier, we stand guarantee for its replacement free of cost within a reasonable time on hearing from you.
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